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Cybercriminals invest heavily into developing new attacks, so Eric Liederman, CEO of CyberSolutionsMD, recommends that healthcare organizations take a proactive security stance and build strong resilience and recovery plans.

Banner Health's "Text the CEO" initiative allowing patients and families to give leaders their feedback in real time has helped improve patient satisfaction, according to senior digital product manager Amy Adashek-Pinn.

The updates are a refresh to put more onus around payers/providers to mature their cybersecurity program, says Ferdinand Hamada, managing director of the healthcare, pharma and life sciences sector at MorganFranklin Cyber.

According to Darren Batara, nursing innovation and informatics manager at Stanford Healthcare, ambient listening can help nurses balance documentation and patient care amid constant interruptions.

Health IT success is achieved by ensuring data is relevant and timely and developing insights that people need and assuring those insights are reaching people, says Ardent Health's chief digital and transformation officer Anika Gardenhire, RN.

Lee Kim, senior principal of cybersecurity and privacy at HIMSS, says she believes strong governance and psychology-based training can help healthcare organizations combat social engineering cyberattacks that exploit workers' instinct to help.

Proposed updates to the HIPAA security rule are specific around the required technical controls and present challenges regarding implementation in a timely manner, says Garrett Weber, Akamai Technologies field CTO for enterprise security.

The EMR-linked tool has been implemented across 16 departments.

The pandemic highlighted nurses' importance for care delivery, but Mary Joy Garcia-Dia, NewYork-Presbyterian Hospital's program director of nursing informatics, calls on leaders to do more to advocate for nurses and help them stay resilient.

The lack of a strong set of AI-specific regulation in the U.S. allows innovation to happen quickly, but that also requires companies to be transparent and for the industry to take responsibility for its own actions, says Mika Newton, CEO of xCures.